Privacy Policy for 10DLC Registration Effective 11/19/2024

P3 Electrical Services LLC values your privacy and is committed to protecting the personal information of our customers, employees, and website visitors. This Privacy Policy explains how we collect, use, and protect the information provided during the 10DLC (10-Digit Long Code) registration process and through our website or services.

1. Information We Collect

We collect the following types of information to register and manage our 10DLC services:

A. Business Information

Business name: P3 Electrical Services LLC
Business address: 801 Eyrie Dr, Oviedo, FL 32765
Business phone number: (407) 913-0430
Website: https://p3electrical.com
EIN (Employer Identification Number) or Tax ID (if required for registration).

B. Authorized Representative Information

Full name of the authorized representative.
Contact details, including email address and phone number.

C. Customer Information

If applicable, customer details may be collected during the use of 10DLC for SMS communications, such as:

Name
Mobile phone number
Message content and metadata (e.g., date, time, and delivery status).

D. Website and Technical Data

When visiting our website, we may collect data such as:

IP address
Browser type and version
Pages visited
Time spent on the website
Cookies (to enhance user experience).

2. How We Use Your Information

The information we collect is used for the following purposes:

To comply with carrier regulations and register for 10DLC services.
To facilitate and deliver SMS campaigns to our customers.
To communicate with customers about services, promotions, and updates.
To improve our website and customer service experience.
To comply with legal obligations and prevent fraudulent activity.

3. Information Sharing

We may share information with the following entities in connection with 10DLC registration and SMS communications:

Telecommunications Carriers: To ensure compliance with regulations and enable SMS delivery.
Third-Party Service Providers: To assist with registration, campaign management, and SMS delivery.
Legal Authorities: If required by law, court order, or regulatory request.

We do not sell, rent, or trade your personal information with third parties.

4. Data Protection and Security

We implement robust security measures to protect your data, including:

Encryption during data transmission.
Secure data storage with restricted access.
Regular monitoring of our systems for vulnerabilities.

However, no system can guarantee 100% security, and you share information at your own risk.

5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

Business and customer data related to 10DLC registration: Retained for the duration of service or as required by law.
Website visitor data: Retained for a maximum of 12 months.

6. Your Rights

You have the following rights regarding your personal information:

Access and Correction: You may request access to or correction of your data.
Opt-Out: You can opt out of SMS communications by replying “STOP” to any message.
Deletion: You may request the deletion of your data where applicable.

7. Compliance with Regulations

P3 Electrical Services LLC complies with the following regulations to ensure your privacy:

TCPA (Telephone Consumer Protection Act): Regulates SMS marketing and protects against unwanted communications.
CAN-SPAM Act: Ensures that marketing messages include opt-out options.
Local data protection laws, as applicable.